Privacy Policy
This Privacy Policy describes how Estúdio Luz Brasileira ("we", "us", or "our") collects, uses, and protects information gathered from users of our site and services. By using our online platform or services, you agree to the terms of this policy.
Information We Collect
We collect information to provide and improve our services. The types of information we collect depend on how you interact with our site and services:
Information you provide directly: This may include personal details such as your name, email address, phone number, mailing address, and any other information you provide when filling out forms on our site, requesting information, booking services, or communicating with us.
Payment Information: If you purchase services through our site, we may collect payment information, although processing is typically handled by third-party payment processors. We do not store sensitive payment card details ourselves.
Information about your use of our site: We may collect technical information about your visit, including your IP address, browser type and version, operating system, referral source, length of visit, page views, and website navigation paths. This information is collected through cookies and other tracking technologies.
How We Use Your Information
We use the information we collect for various purposes, based on appropriate legal grounds:
To provide, operate, and maintain our services, including managing bookings, delivering photography services, and processing payments.
To communicate with you, respond to your inquiries, and provide customer support.
To send you administrative information, such as service updates, changes to our terms, conditions, and policies.
To send you marketing communications, where you have consented to receive them or where we have a legitimate interest in doing so (you can opt-out at any time).
To improve our site, services, and customer experience, by analyzing how our site is used and identifying trends.
To ensure the security and integrity of our site and services, and to detect and prevent fraud.
To comply with legal obligations and protect our legal rights.
Our legal basis for processing your information includes: Your consent (e.g., for marketing communications). The necessity of processing for the performance of a contract with you (e.g., providing photography services you have booked). Compliance with a legal obligation. Our legitimate interests (e.g., improving our services, preventing fraud), provided these interests are not overridden by your fundamental rights and freedoms.
Sharing Your Information
We do not sell your personal information to third parties. We may share your information with third parties only in limited circumstances:
Service Providers: We may share information with third-party vendors and service providers who perform services on our behalf, such as website hosting, data analysis, payment processing, email delivery, and customer service. These service providers are obligated to protect your information and use it only for the purposes for which they were engaged.
Legal Requirements: We may disclose your information if required to do so by law, regulation, or legal process (e.g., in response to a court order or subpoena), or if we believe disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include the length of our relationship with you, the nature of the information, and legal obligations.
Data Security
We implement appropriate technical and organizational measures designed to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.
Your Privacy Rights
Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information. These rights may include:
The right to access the personal information we hold about you.
The right to request correction of inaccurate or incomplete information.
The right to request the erasure of your personal information (in certain circumstances).
The right to restrict the processing of your personal information (in certain circumstances).
The right to object to the processing of your personal information (in certain circumstances, including for direct marketing).
The right to data portability (in certain circumstances), allowing you to receive your data in a structured, commonly used, machine-readable format.
The right to withdraw consent at any time where we are processing your information based on consent.
To exercise these rights, please contact us using the contact information provided below. We may need to verify your identity before fulfilling your request.
Cookies and Tracking Technologies
Our site uses cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small text files placed on your device. We use cookies to help us understand how our site is used, improve your experience, and for analytics and advertising purposes. You can manage your cookie preferences through your browser settings.
Third-Party Links
Our site may contain links to websites operated by third parties. This policy does not apply to the practices of third parties, and we are not responsible for the privacy practices of such sites. We encourage you to review the privacy policies of any third-party site you visit.
Children's Privacy
Our site and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe we have collected information from your child, please contact us, and we will take steps to remove that information.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any significant changes by posting the new policy on this page.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Estúdio Luz Brasileira
1500 Rua Augusta, 5º Andar, São Paulo, São Paulo, 01305-000, Brazil.